Director Talent Support


Director Talent Support

12 to 15 years of work experience in Human Resources or relevant field
Job Code: Layr 02


What You Need
  • We are looking for an experienced person to support the needs of the company's rapidly growing talent pool.
  • This person will act as the first point of contact for HR-related queries from employees and external partners, help us meet our compliance requirements, and help strengthen the our culture as we strive to create the most exciting place in InsureTech to work.
  • Primary duties include building an organizational foundation, helping shaping our culture, providing direction in all areas of HR, benefits, recruiting and employee engagement.
  • In addition to the more strategic parts of the role, managing HR related policies and procedures, running payroll processes, and developing new employee onboarding processes.
  • Our ideal candidate has experience with HR procedures and can promptly juggle various administrative tasks, so our employees feel cared for and supported.
  • Culture is a critical component of our success, and we are looking for the ideal candidate to help us strengthen that culture to aid our recruiting and retention efforts.
  • Ultimately, you should be able to help us deliver world-class talent services to support our employees while conforming to US & Indian labor laws.


  • Proven experience in talent support (e.g., traditional HR administrator or relevant role)
  • Experience with HR software like Bamboo HR, Greenhouse, Rippling, Workday, etc.
  • Computer literacy with applications such as Google Sheets, Google Docs, etc.
  • General knowledge of US & Indian labor laws
  • Excellent organizational skills, with an ability to prioritize important projects
  • Strong phone, email, and in-person communication skills
  • Excellent English & Hindi skills. Fluency in Marathi, Telugu, or Malayalam is a plus.
  • 12 to 15 years of work experience in Human Resources or relevant field

Preferred Skills

    Who you are

  • Excellent communication skills, both written and verbal.
  • Adapts easily to changes
  • An eagerness to work with remote, multi-national, multi-cultural teams
  • Fact-driven thinking - without data, you're just another person with an opinion
  • Curious to learn and explore new approaches
  • Player / Coach leadership style
  • Efficient work habits – ability to focus on what matters most
  • Obsession with client value
  • Demonstrated strength in talent selection and management
  • Strong execution skills and action bias


An American close-knit crew passionate about pushing the commercial insurance industry forward while helping America’s small businesses be as successful as possible.


  • Help build our organization HR foundation
  • Help develop and execute on the company culture
  • Provide direction on company benefits
  • Maintain HR platform
  • Prepare HR documents, like offer letters, HR policies and procedures, and new hire onboarding processes.
  • Revise company policies and procedures
  • Liaise with external partners, like insurance vendors, and ensure legal compliance
  • Create regular reports and presentations on HR metrics (e.g., turnover rates)
  • Answer queries about talent-related issues (e.g., traditional HR issues)
  • Assist the company by providing relevant employee information (e.g., leaves of absence, sick days, and work schedules)
  • Process payroll
  • Setup new hires on the payroll platform
  • Maintain application tracking system within our payroll platform
  • Arrange travel accommodations and process expense forms
  • Lead HR projects, including annual reviews, talent assessments, engagement surveys, etc.
  • Prescreen potential new hire candidates
  • Add new hires to the HR platform and other onboarding applications
  • Document HR processes
  • Setup interview schedule for new hire candidates with hiring managers
  • Manage exit interviews
  • Manage day one onboarding schedule


  • Be part of a company with the most cutting-edge practices and technologies plus a unique team.
  • Opportunity to work on challenging, rewarding project with talented colleagues and clients spread all over the world

Thanks for taking the time to review our job, if you think it is a match to your experience and interests please apply today, we are eager to learn more about you! If you know a friend who may be a fit for the job, please refer them.