How Does Remote Hiring Work?
When businessmen think about business growth and company global expansion, they always talk about updating their strategies, upping their marketing plan, and revising their pricing structures. But they often overlook remote hiring as a means of global business expansion. It is especially observed that foreign companies only think about outsourcing to India only when necessary and due to a lack of other options. Nothing could be farther from the truth. If you are on the fence about setting up offices in India, the following list of benefits of remote hiring in India may change your mind. Later in the blog, we also walk you through the list of things you have to consider while hiring employees in India.
- Talent Diversity
Culture plays an important role in forming a person’s thought processes. The environments are exposed to in our formative years shape our attitudes to creativity and problem solving as we grow up. If you have read Navi Radjou’s book, Jugaad Innovation, you know Indians are masters of finding unlikely and creative solutions to even the toughest of problems. If you decide to hire employees in India, you will get access to diverse thought patterns and problem-solving attitudes. This will help you grow your business in India faster as opposed to sending a team from your current country for business development. Indians will be more well versed with the nuances of the Indian marketplace and also understand the mindsets of Indian consumers at a more personal level.
- Boost your service availability and customer support
You can make the difference in time zone play to your strengths. This can turn out to your advantage in terms of hours of availability and steady customer support. You can approach a hiring agency in India specifically for the purpose of customer support. In this way, you can provide round-the-clock support in shifts. During your working hours, your support team will work, and after closing times, suppose it’s day time in India, the support team in India will come into play. Better support means better customer trust and ultimately, better business opportunities.
- Outsourcing reduces business expenses
Expanding your business in India is not as expensive as you might think. The rates of negotiations are different. You won’t be offering the same compensation you offer your on-location employees and simply convert them to Indian rupees. You will offer compensation based on the Indian industry standards. What this amounts to in terms of your country’s currency will be a win-win deal for both you and your remote employees in India.
Also, you’re not hiring lesser talent at a lesser price. You’re hiring deep industry expertise at a lesser price just because of wage compensation policies in India.
Moreover, you can facilitate remote workers to work from their own homes if feasible for the type of business you run. This reduces the costs of office setups in India.
- Non-local reach of your business
“We have offices abroad.” This simple statement gains you the trust of prospective clients. You automatically present yourself as an international business. Additionally, you can hire marketers in India along with operational employees. In this way, you are not just outsourcing to India for getting more work done, but also expanding your business reach in India.
- The Remote Hiring Process Explained
You cannot just approach recruitment agencies in India and ask them for a bunch of personnel. You need to properly plan out your expansion strategy for business growth in India. Here are 5 things you need to consider before hiring remote employees in India.
- Strengthen your brand repute
Yes, professionals are excited to work in multi-nationals. But if you are assuming prospective employees in India will just jump on board simply because if you have open opportunities, you are mistaken. When hiring remotely, understand that you are an invisible face that an employee will deal with. A lot of the communication will happen online, and very rarely will your remote employees actually meet you or other key players in your organization.
So, just like you check for compatibility, your prospective employees should also feel you are a good fit for them.
So, how can you put out your best image forward? You can do this with a strong online presence (a website and a social presence are a must), publicising plenty of customer and internal testimonials, and clearly conveying your company culture and company offerings through your digital messaging.
- Putting out the requirement for remote work
Just like you pour marketing effort into making your offerings reach the right people, you will also need to spend some effort in reaching out to the right people with the opportunity for remote work.
Platforms like LinkedIn and Glassdoor are great for directly reaching out to individuals. Or, you can tie up with recruitment agencies in India who will then supply you with a steady stream of prospective employees.
- Adjusting to the remote workers in India
You can either shy away from the Indian culture and create a problem, or you can embrace it and create an ally. People think differently in India. Like everybody on the planet, they have their own idiosyncrasies. For instance, sometimes, employees will say “issue” when all they mean is a “point of discussion”. They will speak with their own accent, and you may have to adjust yours for clearer communication.
Now when we talk about the hiring and interviewing process, you also need to change your parameters of consideration. Where you considered potential and skillsets earlier, now you have to go by what history dictates when remote hiring. Carefully look at the referrals the employee is furbishing and their past work as a benchmark for their professionalism, performance and expertise level.
- Deciding upon a compensation model and perks
Like we discussed, the wage compensation policies are different for every country. While discussing about compensations, you have to talk from the perspective of wage policies in India.
Gone are the days when a pay check was given in full as a single, clean cheque. Nowadays, fractions of the pay check are divided up into additional perks like overtime compensation, travel allowance, health insurance coverage, canteen services etc. Because your employees are remote, you have plan out the equivalents of these benefits differently.
- Work performance reviews
Every manager in the world suffers from some level of anxiety over the timelines of work completion. It can spiral with remote workers. The geographical distance can give a feeling of a lack of control. To keep this from happening, schedule meetings with your remote employees specifically for timelines, hurdles they are facing in work completion, and planning for progress. This will also create an employee-employer bond and will help your remote team feel like a part of the organization.
In conclusion, remote hiring can be a potent business expansion strategy. Now you also know what you need to plan for when hiring employees from India. If you need further planning and guidance on capitalizing on this opportunity, connect with us and we will help you iron out all wrinkles!